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ADT Medical Alert In-Depth Review
In a nutshell: ADT medical alert offers affordable medical alert systems equipped with enhanced features for at home or on the go. The products have flexible pricing, and no long-term contract is required.
ADT Medical Alert In-Depth Review
In a nutshell: ADT medical alert offers affordable medical alert systems equipped with enhanced features for at home or on the go. The products have flexible pricing, and no long-term contract is required.
ADT Medical Alert In-Depth Review
In a nutshell: ADT medical alert offers affordable medical alert systems equipped with enhanced features for at home or on the go. The products have flexible pricing, and no long-term contract is required.

Overview

ADT Medical Alert offers quality in-home and mobile medical alert systems for a fair price with no long-term contracts. This well-known company has earned a strong reputation for its security systems, video surveillance, and communication systems. ADT products include several different options for both in-home and mobile alert systems along with fall detection. They also have home temperature monitoring that automatically detects unusually low and high temperatures. With this service, ADT will notify family members if the temperature is at an unsafe level in the home from the base unit location.

Cost

Customers can choose between three different pricing options. The Basic Plan comes with an in-home alert system that costs $26.99 per month. You can upgrade to the Plus Plan for $32.99 per month which offers an extended range of 600 feet on devices and doesn’t require a landline connection. The On-The-Go Emergency Response System costs $36.99 per month and provides an in-home and mobile personal alert system with GPS location possibilities. Pendant and wristband options are available for all three plans while Fall Detection pendants are available for the Plus and On-The-Go at an extra cost. There are no equipment fees for any of the plans.

Contract

ADT Medical Alert offers flexible terms with no long-term contracts. This flexibility alongside the fact that your monthly price will remain the same forever means that ADT Medical Alert is committed to providing you top-notch service for as long as you need them.

Equipment

ADT Medical Alert sells a variety of equipment for both in-home and mobile alert systems. For the home, you have the option of either a device that connects to the landline or one that has a cellular connection. The basic landline connection only has a 300 ft. range, but the Plus device offers slightly more at 600 ft. The On-the-Go mobile connection device with GPS allows for emergency alerts for inside and outside the house.

ADT also offers high-tech fall detection with the Plus and On-the-Go devices. Their in-home devices also come with an impressive service that can detect unusually high or low temperatures that may indicate a medical emergency. Plans include the option of a water-resistant wristband or waterproof pendant with the option to add more accessories. ADT offers free replacements whenever the equipment's battery runs on low or dead.

Customer Support

You can contact ADT Medical Alert by phone or by filling in an online contact form. ADT's senior-sensitivity trained monitoring professionals will communicate with the customer by phone or by two-way voice. All of ADT's monitoring centers are U.S-based and are staffed 24/7, so they're always available to help. They respond rapidly and give you the help you need. ADT also hosts social media pages on Facebook, Twitter, Pinterest and YouTube.

Disclaimer: *Requires month-to-month agreement. Excludes applicable taxes. See important terms and pricing here.

Frequently Asked Questions (FAQs) About Medical Alert Systems
What is the best medical alert system for seniors?
The best system depends on individual needs, including mobility, medical conditions, and lifestyle. Features like fall detection, GPS tracking, and 24/7 monitoring are crucial considerations.
How much does a medical alert system cost?
Monthly fees range from $20 to $50, with potential additional costs for equipment, activation, and optional features.
Do medical alert systems work outside the home?
Yes, mobile systems with GPS and cellular connectivity provide protection both at home and on the go.
Can a medical alert system notify family members instead of 911?
Many systems allow customization to contact family members, caregivers, or emergency services based on the user's preferences.
Is fall detection automatically included?
Not always. Fall detection is often an optional feature that may require an additional monthly fee.
Are there medical alert systems without monthly fees?
Some systems offer no monthly fees but may lack features like professional monitoring or fall detection.
How reliable are medical alert systems?
Reliability varies by provider. It's essential to research and choose reputable companies with positive reviews and proven track records.
Can I use a medical alert system without a landline?
Yes, many modern systems operate via cellular networks, eliminating the need for a landline.
What happens if I accidentally press the emergency button?
Operators will attempt to communicate with you to assess the situation. If it's a false alarm, simply inform them.
Is there a trial period or return policy?
Many providers offer trial periods or satisfaction guarantees. Always check the return policy before purchasing.
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