Overview

Brought to you by Best Buy, Lively Medical Alerts offers 24/7 emergency monitoring with straightforward pricing, accessible customer support, and fall detection as an optional add-on. Their medical alert plans start at $24.99 per month and come with your basic 24/7 monitoring system plus alerts for your family and friends. You can upgrade for advanced features like on-call nurses and doctors plus a customized wellness plan. Fall detection comes as an optional add-on for just $9.99 per month.

You’ll need to purchase equipment in addition to your monthly subscription. Lively offers a portable lanyard discreetly worn on the neck to automatically monitor for falls. They also sell user-friendly mobile phones—simplified smartphones with an easy-to-navigate menu, louder speakers, and larger text.

Lively’s nationwide mobile plans available to connect with their senior-friendly smartphones. Plans start at $19.99 per month and connect with easy-to-navigate phones enhanced with clear, loud speakers and larger screens.

Lively Medical Alerts stands out for its accessibility. You don’t just have the option of handling your account online; Lively has in-person locations nationwide at participating Best Buy, Rite Aid, and Walgreens stores. Plus, you can order all your equipment conveniently on Amazon or through the Lively website.

Not sure if Lively Medical Alerts is right for you? Keep reading to learn about Lively features, pricing, and equipment along with any downsides before you sign up.

Cost

Lively Medical Alerts stands out for their straightforward pricing. You’ll pay a monthly subscription fee for 24/7 monitoring starting at $24.99 per month. Lively also offers optional fall detection as an add-on feature for an additional $9.99 per month.

All plans come with a 30-day money back guarantee. They will refund the activation fee, the first month's service charge, the cost of the phone/device, plus applicable taxes, so long as you have not exceeded the phone usage limitation of 30 minutes.

Lively Mobile2 Basic

$24.99 per month + $2.43 admin/regulatory fee & taxes

If you’re looking for your basic 24/7 monitoring system, this plan has you covered. Urgent Response agents remain on standby to assist during any emergency. The plan will also alert friends and family via smartphone in the event of an emergency.

Lively Mobile2 Premium

$34.99 per month + plus $2.43 admin/regulatory fee & taxes

The Premium Plan comes with 24/7 monitoring. Pay a little extra a month, and you’ll get additional features. Their Care Advocate program connects customers with experts to create a custom plan to meet health and wellness goals. The Premium Plan also includes nurses and doctors to provide medical advice on-call anytime, including weekends.

Fall Detection

$9.99 per month

Falls can become a true medical emergency, especially for seniors living on their own. Customers can purchase fall detection as an add-on option to their plan for just $9.99 per month. The specially designed Lively Mobile2 lanyard worn around the neck automatically senses a fall and will alert an Urgent Response Agent.

Keep in mind that these monthly subscription fees do not include equipment, which is available for purchase through the Lively website, on Amazon, or in participating retailers (Best Buy, Rite Aid, and Walgreens).

If you purchase the user-friendly smartphones, Lively has its own mobile plan catered to seniors looking for ride services, medical monitoring, fall detection, and care advocates.

Jitterbug Smart4 and Jitterbug Flip2 Basic

$19.99 per month

Included in all plans, Basic powers your Lively smartphones, and includes nationwide coverage, a ride pick-up service, and 24/7 support.

Jitterbug Smart4 and Jitterbug Flip2 Preferred

$39.99 per month

Upgrading the Lively Preferred phone plan includes 24/7 urgent response care and alerts to friends and family, in addition to features included in the Basic plan.

Jitterbug Smart4 and Jitterbug Flip2 Premium

$49.99 per month

Their top-tier nationwide mobile plan comes with upgraded features like a customized plan to meet health and wellness goals. The Premium Plan also includes nurses and doctors to provide medical advice on-call anytime, including weekends.

Contract

All Lively plans conveniently come with flexible contract agreements. You won’t have to make any long-term commitments and can cancel on a monthly basis. Plus, plans come with a 30-day money back guarantee. As long as you don’t exceed the phone usage requirements of 30 minutes, you can get a full refund on your subscription fees and equipment in your first month.

Equipment

Get peace of mind for yourself or your loved ones with Lively 24/7 emergency monitoring. Lively Medical Alerts sells a range of equipment available for purchase through their website, Amazon, or in select retailers nationwide, including your local Best Buy, Rite Aid, and Walgreens. Keep in mind that the price for equipment does not include your monthly plan, activation fee, and taxes.

You can conveniently transfer your current phone number to your new Lively smartphone. Their easy-to-navigate mobile phones simplify calls with larger icons and text, louder speakers, voice typing, and video chat.

Equipment Pricing

• Jitterbug flip2 - $79.99
• Lively mobile2 - $79.99
• Jitterbug smart4 - $119.99

Customer Support

If you have any questions, Lively has plenty of online resources to help. For quick answers, head to their website. You may find what you need in the online FAQ. Lively also offers phone support at 800-733-6632. We also love that Lively has in-store assistance available nationwide at participating Best Buy, Rite Aid, and Walgreens retailers. Find a store near you by visiting the Lively website.