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Overview
Bay Alarm Medical Alerts provides highly-regarded monitoring systems offering both in-home and GPS-enabled equipment. With no long term contracts, a 30 day free trial, and free cancellation, Bay Alarm Medical offers customers a flexible medical alert system. Customers have the convenience of choosing between different pricing options charged through a monthly subscription.
Bay Alarm’s US-based 24/7 monitoring ensures that help is on its way, should any disruption trigger your alarm system. Their emergency operators are standing by 24/7 in order to contact 911 or designated neighbors, family, and friends. You can expect to reach a live emergency dispatcher through the two-way speaker in about 45 seconds or less.
Cost
Bay Alarm medical alerts has convenient pricing based on the customer’s needs. They sell in-home medical alert systems, GPS mobile protection, and smartwatch monitoring individually or as a bundle.
All plans include free activation and a 30-day trial. Bay Alarm Medical prices month-to-month, quarterly, or semi-annually. Customers can upgrade their plans to include other features like auto fall detection and GPS tracking for extra.
SOS Home (3 pricing options)
Bay Alarm SOS Home Landline
- $19.95 per month
- Connects via compatible landlines
- Free equipment leasing
- 24/7 US-based monitoring
Bay Alarm SOS Home Cellular
- $29.95 per month
- Free shipping
- Free month subscription
- Connects via LTE Cellular
- 24/7 US-based monitoring
- Interchangeable button worn as necklace or on wrist
Bay Alarm SOS Home Cellular with Fall Detection
- $39.95 per month
- Free shipping
- Free month subscription
- Connects via LTE Cellular
- 24/7 US-based monitoring
- Interchangeable button worn as necklace or on wrist
- Automatic fall detection
- SOS All-in-One (2 pricing options)
SOS All-in-One
- $39.95 per month
- Free shipping
- Free month subscription
- $129 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
- In-home wearable button
SOS All-in-One with Fall Detection
- $49.95 per month
- Free shipping
- Free month subscription
- $129 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
- In-home wearable button
- Automatic fall detection
SOS Mobile (3 pricing options)
SOS Mobile
- $29.95 per month
- $89 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
SOS Mobile with Fall Detection
- $39.95 per month
- Free shipping
- Free month subscription
- $89 device purchase
- GPS care-giver tracking
- Automatic fall detection
SOS Mobile 360 Bundle
- $39.95 per month
- Free shipping
- Free month subscription
- $89 device purchase
- GPS care-giver tracking
- Automatic fall detection (optional)
- In-home protection
SOS Smartwatch (3 pricing options)
SOS Smartwatch
- $34.95 per month
- Free shipping
- Free month subscription
- $159 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
SOS Smartwatch with Fall Detection
- $44.95 per month
- Free shipping
- Free month subscription
- $159 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
- Automatic fall detection
SOS Smartwatch 360 Bundle
- $59.95 per month
- Free shipping
- Free month subscription
- $159 device purchase
- 24/7 US-based monitoring
- GPS care-giver tracking
- Automatic fall detection (optional)
- In-home protection
Contract
Customers can choose between different packages, giving them the flexibility to pay the equipment, features, and pricing that makes sense for their needs and budget. Their monthly subscriptions allow customers to sign up on a monthly basis without committing to any long-term contracts. You can easily switch plans by calling customer support. Bay Alarm Medical also allows customers to cancel their plan at any time by sending back equipment.
Customers love the flexibility with Bay Alarm. You can try out their monitoring services risk-free with their 30-day money-back guarantee. The trial period only starts when the equipment arrives at your home. Then you can test their services for a month before deciding if you want to continue.
Equipment
The Bay Alarm portable alert equipment comes with built-in, high-output speakers and sensitive microphones that allows for clear 2-way communication. Plans come with a choice of a necklace or wrist button that goes with the purchased equipment. Bay Alarm also sells accessories to go with equipment such as a lockbox, wall buttons, mobile app, smartwatches, and necklace alert buttons.
Even the at-home equipment has a portable option that plugs into any home with a standard landline. The GPS alert system is a lightweight tracking device with 24/7 help. The easy-to-use device offers mobile GPS monitoring and tracking with up to 72 hours of battery life on a single charge.
All subscription options come with a Vial of Life certificate. This document helps medical workers during an emergency. Customers can list any relevant medical information, such as allergies, medications, etc. to reference during an emergency.
Customer Support
Bay Alarm Medical offers 24/7 emergency assistance to customers. You can get in touch with Bay Alarm Medical directly by phone at 1-877-522-9633 or online contact form. The website also has an FAQ and how-tos for customer self-service.
Customer Support Hours
Mon-Fri 6:00am-6:00pm PST
Sat 8:00am-4:30pm PST
Sun 8:00am-4:30pm PST
Based in California, Bay Alarm also has five-diamond monitoring centers throughout the United States in Ogden, Utah and Rexburg, Idaho. You can expect to reach a live emergency dispatcher through the two-way speaker in about 45 seconds or less.
