Overview

People looking for peace of mind in the event of a medical emergency, especially seniors living alone, can depend on Medical Alert. Medical Alert provides comprehensive Home and Mobile personal emergency response systems that keep individuals safe and independent.

The recently launched Smartwatch adds heart rate monitoring, voice prompt, and step tracking to already advanced features, such as GPS location tracking, waterproof help buttons, 24/7 US-based support, and Connect App Access. All systems are portable, easy to wear, and offer optional fall-detection technology.

By pushing the button, the system connects the user with one of the operators standing by 24/7. The user can then communicate through a 2-way speaker. In case of an emergency, the operator can dispatch a paramedic, police officer, or firefighter. They can also contact a designated family member or neighbor.

With Medical Alert, users can benefit from the resources of a big business while also enjoying the heart, personalization, and customer service of a small company. Thus, it's no surprise that Medical Alert has secured an A+ rating from the Better Business Bureau. Furthermore, they have become one of the top-ranked medical alert companies for customers and caregivers nationwide.

Cost

Similar to other systems, Medical Alert gives the option of different payment methods. Customers can pay annually, semi-annually, or monthly, though the best value comes with purchasing an annual plan. Medical Alert offers free shipping on semi-annual plans. Annual plans come with free shipping and lockbox, as well as one month free for mobile systems.

Medical Alert offers some of the most affordable prices in the industry.

Home (Landline): Starts at $19.95/mo.

Home (Cellular): Starts at $29.95/mo.

Mobile (Standard): Starts at $34.95/mo.

Mobile (Mini): Starts at $39.95

Smartwatch: Starts at $34.95

Fall detection is available for an additional $10 a month.

Contract

To benefit from Medical Alert you won't need to sign any long-term contracts. Customers pay a simple monthly fee and can cancel the service at any time for any reason. The contracts are easy to understand and have no hidden fees such as activation fees, installment fees, or equipment fees. They also offer 100% satisfaction guarantee, meaning that users aren’t locked in long-term contracts and can cancel anytime, l with no penalty, by emailing customerrelations@medicalalert.com or calling 800-800-6059.

Equipment

Medical Alert offers quality personal emergency response systems for use at home or wherever life takes you with optional fall detection. The home equipment can be used with or without a landline connection and includes a base unit as well as an emergency alert lanyard or bracelet.

The Mobile equipment provides advanced security away from the home. This equipment includes a few different portable, waterproof, and lightweight options that users can carry as a handheld system or wear on their wrist or neck. They come with GPS location services and optional fall detection. The smartwatch adds heart rate monitoring, step tracking, and voice prompts. Active seniors can carry the system with them wherever they go, and in the event of an emergency, help is only a push of a button away.

Customer Support

Medical Alert understands that emergencies don't just happen during normal business hours. That's why emergency responders are available 24/7 and ready to provide support in several languages. Whether you're experiencing a medical emergency, fire, or break-in, someone is always standing by to help.

Medical Alert is known for its customer service. You can reach out to someone via phone or email, and Medical Alert also has a good FAQ section right on the site. Users can ask for help installing the system, downloading the free mobile app, or using the system itself, as well as any other questions, and the Medical Alert staff will help. There are even product guides with detailed instructions for each of the systems online.