Editorial Score8.0Overview
Serving protection and peace of mind for over two decades, One Call Alert provides seniors with medical assistance at the push of a button. Customers can choose personalized packages which create an emergency response system most suitable to their needs. One Call Medical Alert allows individuals to live independently in the comfort of their own homes knowing that, in the case of an emergency, they will receive the professional help they require.
Pros
- US-based monitoring
- Personalized features
- BBB Accredited with an A+ rating
Cons
Features We Like
Fall Detection
With falls causing the majority of injuries for seniors, One Call medical alerts ensures individuals safety is covered with their detection technology. All of their systems come with an optional fall detection installed. In the event of a fall at home, One Call Medical Alert will be alerted of the fall and take action by sending medical help immediately.
Medical Alert Button
You can't predict where an accident or fall may happen, so it's best to always stay protected just in case. For this reason, One Call Alerts provides their customers with a wearable button that they simply press for medical assistance.
Customize Emergency Contacts
While signing up for One Call Medical Alert, you will be asked to provide names and contact details of friends, relatives, or neighbors as a point of contact in the event of an emergency. This provides an extra layer of peace, so family, friends, and other loved ones will be informed if something happens.
Cost
One Call Alert offers three packages which all vary in price. You can choose from monthly, quarterly, or annual payment plans. The following costs are based on monthly plans:
In-Home Wireless
Don't worry if you don't have internet or landline at home, One Call provides an In-Home Wireless system featuring all the benefits of medical alarms without the need to utilize or install a landline. For just $19.95 per month, you can benefit from a range of medical alert features.
Mobile On-The-Go
Introducing a two-way communication system, where you can not only receive life professional medical assistance but also have the ability to respond. This feature develops a deeper understanding of each emergency. Mobile On-The-Go has been rated top value by Consumers Digest and costs just $27.45 per month.
Complete Protection
As One Call Alerts' most popular option, Complete Protection presents you with all you need to live happily and independently in your own home for just $30.79 per month.
Contract
One Call Alert believe in the well-being of their customers, so they are honest and upfront with their fees. They provide full-fee transparency with no hidden costs. Customers aren't tied down to require any long-term commitments and only pay for what they need and no more. No cancellation fees apply, meaning that you can cancel your subscription at any time. However, you are required to return the medical alarm system promptly after canceling. If customers are unhappy with the medical alert system, they can receive a full money-back guarantee up to 30 days after purchase with no liability.
Equipment
Once you sign up for One Call Medical Alert, expect to receive your system in the mail within 5 working days. All systems come ready to go. All you need to do is plug it in and it is activated.
Support is available 24/7 if you need assistance with setup. You can enjoy the benefits of a One Call Medical Alert within 10 minutes. All equipment provides customers with the technology they require to feel secure and protected in their own homes.
Each system has the option to add fall detection for an additional fee. Base units have a 600 to 1,000-foot range. If you opt for the mobile medical alarm, you can utilize this from anywhere, giving you that freedom while still feeling protected.
Customer Support
One Call Alert offers 24/7 support for their customers. Specialists deliver real-time professional medical assistance no matter where you are. You will be able to connect with a real-time operator and not have to face an automated system for help.
Their US-based customer service team provides professional support and medical advice at any time. If you have any further information or just wish to discover more about the company, you can connect with their customer service team 8 am - 6 pm CST Monday through Friday. Their customer care specialists will be more than happy to help.
